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Shipping Policy

Effective Date: 7/6/2026

 

Thank you for choosing Wrought in Heaven Jewelry. Every order is prepared with care, and many of our pieces are handcrafted specifically for each client. Please review our shipping policy before placing your order.

 

Processing Time

 

Many of our products are made to order. Production begins only after all required information, measurements, molds, or other requested materials have been received and verified.

 

Estimated production times vary depending on the item ordered. Current production estimates are displayed on each product page and may be updated periodically.

 

If your order includes both in-stock and made-to-order items, your order may ship together once all items are complete unless otherwise arranged.

 

Shipping Methods

 

Orders are shipped using reputable carriers such as USPS, UPS, or FedEx. The shipping carrier and service selected may vary depending on the destination, package size, value, and shipping option chosen at checkout.

 

Tracking information will be provided once your order has shipped.

 

Shipping Rates

 

Shipping costs are calculated or may be included in total purchase price at checkout based on the destination, package weight, size, and selected shipping method.

 

Any applicable taxes, customs duties, import fees, or brokerage charges for international orders are the responsibility of the customer unless otherwise stated.

 

Shipping Insurance

 

Because many of our products are handcrafted from precious metals and may be of significant value, shipments may include insurance and signature confirmation at our discretion to help protect your purchase during transit. If an item is stolen from your porch, we are not liable for the cost of reproduction, and we will expedite remakes as much as possible.

 

 

Delivery Times

Estimated delivery times provided by shipping carriers are estimates only and are not guaranteed.

Shipping Address Accuracy

 

Customers are responsible for providing a complete and accurate shipping address.

 

If an order is returned due to an incorrect or incomplete address provided by the customer, additional shipping charges may apply before the order can be reshipped.

 

Lost or Damaged Packages

 

If your package appears lost or arrives damaged, please contact us as soon as possible.

 

If shipping insurance was included, we will work with the shipping carrier to begin the claims process. Customers may be asked to retain all packaging and provide photographs of damaged items and packaging.

 

International Shipping

 

International shipping may be available to select destinations.

 

Customers are responsible for any customs duties, import taxes, VAT, or other fees assessed by their country’s customs authority.

 

Delivery times for international shipments may vary depending on customs processing.

 

Local Pickup

 

Local pickup is not currently available unless otherwise arranged in writing.

 

Questions

 

If you have any questions regarding shipping or delivery, please contact us through the Contact page before placing your order.

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